Partners
Microsoft
Altivon is proud to be a Microsoft® Certified Solution Provider.
Interactive Intelligence
Interactive Intelligence Inc.® (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company has developed an all-in one IP communications software suite that’s scalable and standards-based, offering single-platform architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point vendors. Founded in 1994 and backed by more than 3,000 customers worldwide, Interactive Intelligence is an experienced leader delivering a comprehensive solution-set comprised of premise-based and hosted offerings, including software, hardware, consulting, support, education and implementation.
- Innovation — As a consistent driving force behind the development of new business technologies, Interactive Intelligence’s “first-to-market” approach has made it a leading innovator.
- Experience — Experienced in developing business communications solutions since 1994 and backed by more than 3,000 global customers, Interactive Intelligence brings the kind of maturity required to satisfy the most diverse enterprise requirements, including those of multi-national organizations.
- Value — Interactive Intelligence helps customers increase revenue opportunities and operational efficiencies, reduce costs, and ensure investment protection through its all-in-one, standards-based communications software suite and comprehensive global services.
Interactive Intelligence was founded in 1994 by Dr. Donald E. Brown and employs approximately 600 people serving more than 3,000 customers worldwide. Interactive Intelligence has many brand name customers representing a wide cross-section of verticals, including Abbott Labs, AIG, Amway, BMW, Ceridian, Computershare, Eli Lilly and Company, Finish Line, Harrah’s Entertainment, Honda, Hydro-Québec, John Deere, Kohl’s, Motorola, Nautilus, Oracle, Research In Motion, Sony, University of California, Berkeley, Volvo, Walgreens, and many more.
The company began licensing its products in 1997 and has grown in total revenues from $1.6 million in 1997 to $109.9 million in 2007. Interactive Intelligence sells its award-winning solutions through a global network of more than 250 VARs, including Arvato (a division of Bertelsmann), AT&T, Dimension Data, Hitachi, Iwatsu, Newtel Essence B.V. (a KPN Company), and TietoEnator.
In addition to a mature and expansive reseller channel, Interactive Intelligence also offers a global services group with approximately 90 support engineers staffing offices in the U.S., U.K., and Kuala Lumpur.
Recent Interactive Intelligence awards include Software Magazine’s 2007 Global Top 500 Software and Services Companies, the 2007 Network World 200, Internet Telephony’s 2007 Best of Show Award, and 2007 Product of the
Year awards from Customer Interaction Solutions Magazine, Internet Telephony Magazine, and Call Center Magazine.
In addition to ‘mind share’, Interactive Intelligence has captured significant ‘market share’ with consistent inclusion in analysts’ top ten contact center vendor market share reports, and its recent positioning in the ‘Leaders Quadrant’ of Gartner Inc.’s 2008 Contact Center Infrastructure report.
Polycom
Polycom, Inc. is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.
Verint, Witness Actionable Solutions
Verint Witness® Actionable Solutions was formed in 2007 following Verint’s successful combination with workforce optimization provider Witness Systems. The company’s unified, analytics-driven, next generation Impact 360™ suite helps companies uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to help ensure service excellence and achieve continuous performance improvement across every aspect of customer care operations. With more than 11,000 global customers, Verint Witness Actionable Solutions software and services enable organizations to capture and analyze customer interactions, improve workforce performance, and optimize service processes across contact center, branch and back-office operations.
Nuance
Nuance is the leading provider of speech solutions for businesses and consumers around the world. Their technologies, applications and services make the user experience more compelling by transforming the way people interact with information. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, or telling a navigation system their destination. Making each of those experiences productive and compelling is what Nuance is all about.