Senior Project Manager
In this leadership role, design and strategically implement a business communications’ solution within a customer organization that integrates effectively with the organization’s business processes and influences positively the manner in which the organization communicates both internally and externally. As a business partner with the customer, Project Manager accomplishes this role through:
- Assist the Account Executive and Solution Engineer/Architect during the solution design concept phase of developing a business communications solution for a prospect
- Manage the planning and development phase of engineering the final solution
- Manage the strategic delivery of the solution to the customer during the implementation phase
- Managing and influencing Change to the necessary customer processes, procedures, methodologies and behavior in order to optimize the impact that the solution has on the customer’s business
- Successfully transitioning the customer’s post-implementation support to the Customer Care Center
Qualifications:
- 3-5 years experience in telecommunications, computer telephony, business or technology management or a related field
- Bachelor’s degree in Business Administration, Communications, Information Technology or related field or equivalent combination of education and experience
- Experience in implementing business applications software for business affecting and mission critical applications
- Design and project management experience in application software/systems (e.g., workflow, document processing, CRM, etc.)
- Software competency in MS Project and Visio
- Previous experience in customer service, either with an internal or external customer
- Basic understanding and ability to navigate between applications residing on a MS Windows computer
- Basic understanding and ability to navigate in Windows Explorer
- Software competency in MS Office Professional
- Basic understanding and ability to navigate in MS Outlook
- Ability to travel and work after business hours occasionally
- Remote access software competency in VPNs, Remote Desktop, Terminal Services and/or Citrix
- Complete understanding and competency with the Internet
Benefits:
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an excellent benefits package with future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
To Apply:
Email resume to HR@altivon.com with the position title as subject line.
EOE
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