news and events
Upcoming Events
Recent Events
- October 4:Contact Center Conference
Phoenix, Arizona
- June 7:
NorthEast Contact Center Forum,
Foxborough, MA
June 2:
MTUG, Portland, ME
May 23-25:
CS Week 35, Orlando, FL
- May 24-26:
Interactions 2011 Interactive Intelligence User Conference,
Indianapolis, IN
April 3-6:
EEI/AGA Customer Service Conference
April 6:
CTCAC4 Group Meeting
Articles
- Altivon Employee Wins 'Rocker' Trophy During Interactive Intelligence's First Annual 'Battle of the Bands' Contest
By Patrick Barnard, Senior Web Editor, TMCnet
VoIP Contact Center Featured Article
TMCnet
(click for full article)
- VoIP Services Communications Integrator Altivon Celebrates 20th Anniversary
Telephony World
(click for full article)
Press Releases
- January 31: Altivon Named an Interactive Intelligence 2012 Platinum Elite Partner
- November 10: Interactive Intelligence Named among World's Top 500 Software and Service Providers
- June 13: Interactive Intelligence to Release Customer Interaction Center™ Version 4.0
- May 25: Altivon Increases Focus on Northeast US Contact Centers: Participating in MTUG and NECCF shows in New England
- May 19: Altivon to Showcase Utilities Contact Center Solution at CS Week 35
- Mar 1: Altivon Named an Interactive Intelligence 2011 Platinum Elite Partner
- Feb 10: Altivon Wins Award for Excellence in Contact Center Solutions for the Insurance Industry
- Nov 17: Interactive Intelligence Offers Support for Microsoft Lync Server 2010
- Oct 5: Interactive Intelligence Acquires Latitude Software: Acquisition to add vertically-focused debt collection applications
- July 20: Altivon Customer Concord Servicing Corporation Wins ARDA 2010 ACE Innovator Award: Concord recognized for specialty collections system
- July 13: Frost & Sullivan Names Interactive Intelligence Technology Company of the Year
- April 20: Interactive Intelligence Added to S&P 600 Index and Nasdaq Global select Market
- March 8: Southwest Gas Deploys IP-based Communications Software Suite from Interactive Intelligence
- March 5: Altivon to Exhibit at Western Energy Institute’s Spring Energy Symposium: Customer to Showcase Contact Center Solution in Conference Session
- March 1: Interactive Intelligence Positioned in Leaders Quadrant of Contact Center Infrastructure, Worldwide Report
- February 11: Contact Center Manager Survey Shows Keen Interest in Contact Center Future Directions: Social Media, Employee Engagement, Enabling Technology Among Hot Topics at Multi-City Forum continuing to Denver and Los Angeles in February
- January 7: Unique Educational Event “Contact Center Evolution Forum” Traveling to Vancouver, Seattle, and Los Angeles Week of January 19, 2010
- January 5: Educational Webinar Addressing “Building a Successful Remote Contact Center Agent Program” Being Held January 6, 2010
- December 12: Altivon to offer Interaction Process Automation from Interactive Intelligence
- October 29: Altivon Celebrates 20th Anniversary
- October 20: Altivon Wins Battle of the Bands at Interactive Intelligence Partner Conference
- September 10: Altivon Announces selection by AAG for New Multi-Media Blended Call Center System.
Video Presentations on Demand
Webinars on Demand—CIC
Webinars on Demand—CIC for the Enterprise
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